We accept or
Your driver will be waiting to meet you for upto 1 Hour after your arrival.
We'll take you straight to your destination, giving you a complete peace of mind.
Affordable prices without sacrificing great service. Free debit or credit card payments.
Booking online is easy and takes less than 1 minute. Changes and cancellations are free.
When we arrived in Nairobi Airport, the driver was already there waiting for us. We were very happy.
The driver was very friendly and nice. I had a very enjoyable trip from the airport. Thanks again.
The driver was professional, polite and on time. I will definately use them again and recommend.
Using our website, you begin by entering the drop-off address, date and time of your trip. After making your request, you will then receive an email with your booking confirmation and details for payment.
At the airport:
The driver will wait for you at your arrival terminal with a greeting board/pager.
From the hotel:
The driver will wait in the lobby, after informing reception of his/her arrival.
From a private address:
The driver will pick you up outside the front door.
Yes, you can; provided it's done at least 24 Hours before start time. In such a case, simply send us an e-mail through firstname.lastname@example.org and we'll effect the changes accordingly.
When you don't show up at the agreed pick-up location without having cancelled the booking, and you can't be contacted via the phone number provided in the booking; that's a No-Show.
In case of no-show, you'll still be obligated to pay the full price of the transfer.
When we confirm a no show:
i) Airport pickup: sixty (60) minutes after the agreed pick-up time (or scheduled arrival time) - if a flight number has been provided
ii) One-way booking: fifteen (15) minutes after the agreed pick-up time
Our drivers are required to check their vehicle after every completed booking. Therefore, if any item has been left behind it should be safely retrieved.However, we assume no liability for lost or damaged personal items left in any vehicle on our bookings.
We advise you to get in touch with the driver as soon as you realize that you are missing something. If the driver is not available, please let us know. We will help you coordinate the recovery of your lost item.
No, our rates already include driver gratuities.
However, if you feel you have received an outstanding service, feel free to offer an additional tip to your driver.
Nairobi Airport Transfers